Our all products go through a quality check process so we eliminate 99% chances of error in quality and service. Still, if you face any issues please reach us on WhatsApp or Contact Page. Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a replacement.
1. We do exchange only in case of any damaged / wrong/missing item delivered to the customer, A 3600 Full parcel unboxing video is required. Also, the Issue must be visible in the video without any pause or cut. it will help us to understand you better and claim insurance.
2. If you get a different product, not the same as you ordered, we will replace the product.
3. As we send through courier service you need to parcel the order with all original packaging to our address which is provided below in case pick-up service is not available at your pincode.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to replace it for the same item, Please contact us on Live Chat our customer support executive will be in touch with you within 24-48 hours.
Order rejected or Undelivered-
We attempted delivery 3 times, in case you reject an order in such case no amount will be refunded. If you are not available at the given address inform us within 15 days from the date of order through Live Chat or Contact Us Page, and we will resend the parcel to your shipping address. Shipping charges may or may not be applicable according to the situation.